1. Reservation Verification & Check-in/out: ────────────────── ✅ Only the primary guest must use the Airbnb message thread and, a) upload a valid government-issued Identification, b) confirm they have read the house rules, prior to arrival. By law & community access rules, all guests must provide a valid ID. Info is securely stored and only shared if required by law. Only the primary guests must send ID after booking to confirm. The main guest must ensure all members of their group are aware of and comply with these rules at all times. ✅ 🌇 Check-In ( 4 PM ): Plan to arrive after 4 PM to avoid inconveniences. As a courtesy, easy going guests can arrive as early as 3pm with the understanding the maid might still be finishing. ✅ 🌅 Check-Out 11 AM $40/hr after 11. We often offer free late check-out if there’s no same-day arrival. Please let our cleaner start at 11 and have bags packed. Questions? Just ask—if no one’s checking in, we’ll try to be flexible! 💛 2. Guest Capacity & Visitor Policy ────────────────── ✅ Max 2 guests (13+) per bedroom. Up to 2 additional children (ages 2–13) allowed with prior approval and must be accompanied by at least one guardian. Infants under 2 dont count towards limit ✅ Guest Definition: Anyone entering the property—no matter how briefly (including staff like drivers or chefs)—must be counted as a guest, even if not staying overnight. ►► ⚠IMPORTANT! Quiet Hours: 10 PM–7 AM - No music outside during these hours. - Indoor music must be low, with doors and windows closed. ⚠ Not allowed at any time:⚠ - Parties or events (including birthdays) - Disruptive or open-invite gatherings - Excessive noise or disturbances - Bringing speakers onto the property - Any noise levels disturbing neighbors, even outside quiet hours - Undeclared visitors, Absolutely no visitors allowed, only guest included in your reservation can enter the property. Update your reservation guest count if it is not accurate. - Littering, smoking issues, parking issues - Trespassing or vandalism ⚠ This is a peaceful residential community. Any complaints regarding the aforementioned or violating Community Disturbance Policy Airbnb’s policy here: https://www.airbnb.com/help/article/3345 will require you to vacate the property without refund immediately regardless of the time. 3. Norms to understand ────────────────── ✅We rely on gas for the oven, if are not working, it is likely you require more gas. When you run out of gas. Please contact us if this situation occurs. ✅Gated community. Power outages are common here, when a power outage occurs the water pump and air conditioners dont work, pricing includes up to 5 hours of outages. Devices like TVs and the internet may briefly reset—thank you for your understanding. ✅ This is a private home, not a hotel—cleaning during the stay isn’t included. Guests must keep it clean and return it as received without the need of a deep clean. Cleaning can be booked with 24 hrs notice (business hours only). Please report any issues on arrival that may affect your stay. • Maid Refresh: $40, Towel/Linen Change: $30. • The maid service on site also washes personal items charged per load. There is no washer in the property. ✅Toilet Use: Do not flush toilet paper or any plastic items. Use the waste bin provided. Guests cover any costs for unclogging. ✅ No Smoking: This is a smoke-free space indoors—thanks for keeping it fresh! Smoking is allowed on the patio with doors closed. A $300 deep cleaning fee applies for indoor smoking. 4. Community Rules ────────────────── ✅ Tropical Environment: Ants and mosquitoes are normal here. We do our best, but need your help—keep doors closed or use screens, keep food in the kitchen/patio area, clean crumbs, and seal all food. ► Included Essentials Bedroom: 2 Pillows, Linen Set, Blanket, Extra Linen Bathroom: 2 Towels, 2 Washcloths, 2 Toilet Paper Rolls, Soap Kitchen: Coffee Starter, Sugar, Salt, Dish Soap, All purpose Cleaner, Coffee Maker, Pots, Pans, Utensils, Plates, Bowls, Cutlery, 5-Gallon Water Bottle These items are provided upon arrival. If anything is missing, please let us know—we’ll be happy to supply it. We’re continuously adding more items for your comfort, including those listed in the amenities section. Guests are responsible for restocking supplies if they need more. Extra or unlisted items may be available upon request for a $40 USD shopping and transport fee, plus the cost of the items. Additional drinking water refills are $10 each (free for stays up to 7 days). You can also exchange the bottle at most calmodos for less than $2.